State Farm® Insurance Agent Derek Stokes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sacred Wholehearted Steps
September 18, 2024
5
out of
5
rating by Sacred Wholehearted Steps
"Justin@Richfield office provided exemplory customer service! A great asset to the staff. Very informative, professional and caring about me and and my family situation. Did not feel like an inconvenience. - thank you!"
We responded:
"Thank you for your wonderful feedback! I'm glad to hear that Justin at our Richfield office provided such exemplary customer service. It's great to know he was informative, professional and genuinely cared about your family's situation. We appreciate your kind words and are here for any future needs or questions you may have. - Derek Stokes - State Farm Insurance Agent, Richfield, UT"
Lisa Martinelli
August 30, 2024
5
out of
5
rating by Lisa Martinelli
"I've had State Farm for a few years now. And I am 100% satisfied will every experience! My premiums are so reasonable. Every claim has been handled quickly and easily and so stress free! I feel so grateful. They have always taken such great care of me! Always kind and courteous and helpful through every step of every transaction. Thank you State Farm. Especially to Debbie. I highly recommend them."
We responded:
"Lisa, thank you for sharing your experience! I'm glad to know you're satisfied with our service and find the premiums reasonable. It's great that every claim has been handled smoothly and stress-free. Debbie will be happy to hear your kind words. We're here to help with any future needs you may have. - Derek Stokes - State Farm Insurance Agent, Richfield, UT"
Adam
August 13, 2024
5
out of
5
rating by Adam
"Best insurance company to work with by far! Go in and talk with Shannon Batty. Best rates with wonderful people you can actually talk too."
We responded:
"Hey Adam, Thanks a bunch for the awesome review! We're glad you had a great experience with Shannon and found our rates to be the best. We always aim to provide wonderful service and it's great to know you appreciate it. If you need anything else, feel free to reach out anytime! - Derek Stokes - State Farm Insurance Agent, Richfield, UT"
Peter Schlesinger
August 13, 2024
5
out of
5
rating by Peter Schlesinger
"We found Shannon to be a VERY professional, knowledgeable, efficient and kind individual. As a James Madison University ICPM Certified Manager I can attest that she follows the Principles of Excellence and applies Service, Commitment, Ownership Teamwork and Ethical Behavior in ALL her transactions! ---THANK YOU Shannon!"
We responded:
"Thank you Peter! It’s a pleasure to serve you as your insurance professionals and we are grateful for Shannon also! "
MMF LLC
June 25, 2024
1
out of
5
rating by MMF LLC
"Terrible business. I wanted business insurance and they said they don’t cover what I do yet charged me for months without telling me and sent me to collections because I didn’t pay for a policy I didn’t have. They also said they don’t have a policy for my business. Then why charge me?!?"
We responded:
"Sorry about your experience and we are Happy to review this with you. In many instances coverage is provided under a binder of insurance during the underwriting process. Please call our office at 435-896-6455 for a more detailed review. Thank you. "
Shannon Dimick
June 19, 2024
5
out of
5
rating by Shannon Dimick
"I really enjoy this group. They are personable, so friendly and give free great advise on my policies. I go through them for everything. Definitely 5 STARS"
We responded:
"Thank you for the five-star rating, Shannon! We appreciate you!"
Tyson Hansen
June 12, 2024
5
out of
5
rating by Tyson Hansen
"Derek and his crew are great! Very dedicated, caring, and take a lot of pride in helping people! Top notch in my book!"
We responded:
"Tyson, we're happy to hear you had a top-notch experience with our dedicated and caring team! We take pride in helping our customers and are grateful for your positive feedback. If you ever need assistance in the future, please don't hesitate to reach out. - Derek Stokes - State Farm Insurance Agent, Richfield, UT"
Justin Merrill
February 28, 2024
5
out of
5
rating by Justin Merrill
"Derek and his team take care of my life insurance policies, they are always happy to help and answer any questions I have. Would recommend to anyone I know!"
We responded:
"Justin, thank you for the wonderful review. We appreciate you and the opportunity to help you with your life insurance needs. Thank you for being a part of our State Farm family!"
Lesly Anderson
February 2, 2024
5
out of
5
rating by Lesly Anderson
"Rosa is always helpful in any and every situation. She will make sure you get exactly what you need. I could not recommend Derek Stokes State Farm enough!"
We responded:
"Hi, Lesly! Thank you for the recognition for Rosa! She is a valuable part of the team and we value how much she cares about all our customers."
Jaiden Winn
January 27, 2024
5
out of
5
rating by Jaiden Winn
"Great to work with, fast quotes, and very helpful and informative!"
We responded:
"We love seeing five-stars, Jaiden! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Steve Deleeuw
January 26, 2024
5
out of
5
rating by Steve Deleeuw
"These guys are incredible. Justin S. Made me feel like family. Very informative and not high pressure. Truly wanted the best for me."
We responded:
"Steve, thank you! Justin is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Your positive feedback means a lot to us."
Cassie Sorenson
January 26, 2024
5
out of
5
rating by Cassie Sorenson
"Derek Stokes State Farm Insurance Company is the best. They saved me a ton of money while providing amazing customer service and coverage. I am so grateful to Justin and the team."
We responded:
"Cassie we love serving you and your family. We like saving people money and getting them great coverage!"
rosa hurtado
January 24, 2024
5
out of
5
rating by rosa hurtado
"All employees make sure to do a great job!"
We responded:
"We are grateful for the amazing review, Rosa! We truly care about our customers and want to make sure they are satisfied in every aspect."
Hillary Leavitt
November 6, 2023
5
out of
5
rating by Hillary Leavitt
"The office staff has been amazing every time I have called in. Shannon helped us switch our policy from a previous company and she did an amazing and quick job."
We responded:
"Thank you Hillary! so glad that Shannon and our entire team can serve you"
Dallas Edwards
November 4, 2023
5
out of
5
rating by Dallas Edwards
"Very personable and is a great State Farm agent. Been with Derek Stokes State Farm for over 12 years. He’s always just a phone call away and has a great staff."
We responded:
"Thank you for letting us help you Dallas! We want to serve you at a very high level for the years to come"
Debra Waybrant
November 3, 2023
5
out of
5
rating by Debra Waybrant
"Every time I call Derek stokes office they are all so helpful and friendly. They make sure I know exactly what is going on with my policy. I highly recommend giving them a call."
We responded:
"Thanks, Debra! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Mary Morrell
November 2, 2023
5
out of
5
rating by Mary Morrell
"Derek and his staff are amazing!!! Casey ,Ruth, and Debbie are invaluable with knowledge and are truly amazing. Derek and his team get things done and take care of very difficult situations with ease. I Love These People."
We responded:
"Mary we love serving you. Thanks for being such a wonderful person!!! "
Kylie Turner
November 2, 2023
5
out of
5
rating by Kylie Turner
"Derek and his team have been amazing to work with, they are always so friendly and I have had amazing experiences whenever I have had questions or need help. A huge thank you to Casey as well, She is a ray of sunshine!"
We responded:
"Kylie, it makes us incredibly happy to know that we were able to help you with your insurance needs. Casey always puts our customers first and we are glad she was able to assist you with your insurance needs. Feel free to contact us anytime."
T C
November 2, 2023
5
out of
5
rating by T C
"Derek Stokes State Farm is the best insurance I’ve worked with to date. Casey as an agent is amazing. She does it all so you don’t have to worry about anything but picking your car up from the shop."
We responded:
"We’re glad to hear how Casey was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you."
Wesley Walker
November 2, 2023
5
out of
5
rating by Wesley Walker
"These guys are great, fast and friendly. They always go the extra mile for their customers!"
We responded:
"We are overjoyed by reviews like this, Wesley! Thank you for sharing your experience with our office."
Mike Venniro
June 1, 2023
5
out of
5
rating by Mike Venniro
"Derrick Stokes is State farm or so helpful and good rates on policies and they answer any question that you need about your policy and they treat you like family does a picture of my little furry daughter"
We responded:
"Mike, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Matt Stokes
May 19, 2023
5
out of
5
rating by Matt Stokes
"I’ve worked with this team of professionals both personally and professionally and I just don’t know how they could be any better to work with. They serve with a lot of heart, and I would give them more than 5 stars if I could!!"
We responded:
"Thank you, Matt, for the amazing review! Our team works hard to provide a great insurance experience in Richfield and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Beverly Rogers
May 12, 2023
5
out of
5
rating by Beverly Rogers
"Agents are always so helpful ."
We responded:
"Beverly, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Shanna Larsen
March 16, 2023
5
out of
5
rating by Shanna Larsen
"Was able to walk-in. No wait time and super friendly made me feel welcome and not upset I didn't schedule an appointment. I am super happy so far with Derek's team"
We responded:
"Thank you for letting us help you Shanna! Our pleasure "
Darty Colthwain
September 6, 2022
5
out of
5
rating by Darty Colthwain
"Statefarm is a good neighbor."
We responded:
"Thank you Darty, We are here for you!"